Help centre

Help with prescriptions, delivery, taxes, returns and our policies.

Shopping help

Prescription fields, single and dual pupillary distance (PD), and what to check before ordering.

Delivery times, shipping costs, tracking and taxes.

Our 30-day returns policy, 365-day warranty and your rights if something is wrong.

How your account, order, prescription and support information is used.

Using your Kuumee account, placing orders and getting support.